FREQUENTLY ASKED QUESTIONS
1. What fabrics do you use?
We carefully select fabrics that balance comfort, durability, and finish. Most of our bed and table linen collections are crafted using breathable cotton and quality blends designed for everyday use.
2. Are hand block prints exactly identical to the pictures?
Hand block printing is a traditional craft. Slight variations in color, print alignment, or texture are natural and part of the product’s uniqueness. These are not defects but signs of handcrafted authenticity.
3. How do I choose the right bedsheet size?
We recommend checking your mattress size (length, width, and height) before placing an order. Our size guide is available on each product page to help you select the perfect fit.
If you need assistance, our team is happy to help.
4. Do you offer custom fitted bedsheets?
Yes, we do offer custom fitted bedsheets.
To ensure a perfect fit, we require your exact mattress measurements — length, width, and mattress height (thickness). Since fitted sheets are made specifically as per your dimensions, they are treated as customized orders and are non-returnable.
Our team will confirm measurements with you before processing the order.
5. Do you offer customization?
Yes. We offer custom sizes and bulk orders for select collections.
Please note: Customized and made-to-order products are non-returnable.
6. How long does delivery take?
Orders are usually dispatched within 2–5 business days. Delivery timelines depend on your location.
For customized or bulk orders, timelines will be communicated during confirmation.
7. Can I return my order?
Returns are accepted within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging.
Customized and made-to-order items are not eligible for return.
8. How long does it take to receive a refund?
Once the returned product is received and inspected, refunds are processed within 5–7 business days to the original payment method.
9. Do you offer corporate gifting and bulk pricing?
Yes. We work with corporate clients, retail partners, and bulk buyers. For inquiries, please visit our Corporate or Wholesale section or contact us directly.
10. How should I care for my products?
Most of our products are suitable for gentle machine wash or hand washed.
11. How can I contact Persqinch?
You can reach us at:
Email: support@persqinch.com
Phone/WhatsApp: 91-9971821077
We aim to respond within 24-48 hours.