Return and Refund Policy

At Persqinch Homes, we want you to feel confident about your purchase. If there is a problem with an online order, please contact us and we will help resolve it.

Returns and exchanges

You may request a return or exchange within 7 days of delivery. The item must be unused, unwashed, and in its original condition, with its tags and packaging. Please keep your order number available when contacting us.

To request a return, email support@persqinch.com or call +91 99718 21077 with your order number, the item you wish to return, and the reason. Please wait for our confirmation and return instructions before sending anything back.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery and share clear photographs of the item and packaging. We will review the issue and arrange an appropriate replacement, exchange, or refund. Your rights under applicable consumer law remain unaffected.

Items made to order

Customized or made-to-order items cannot be returned for a change of mind. If such an item is damaged, defective, or does not match the agreed order, please contact us so we can resolve the issue.

Return shipping

If we sent an incorrect, damaged, or defective item, we will arrange or cover the return shipping. For other approved returns, the customer is responsible for the return shipping cost. We will explain the return process before you send the item.

Refunds

Once we receive and inspect an approved return, we will let you know whether the refund is approved. Approved refunds will be initiated to the original payment method within 7 business days. Your bank or payment provider may take additional time to reflect